Privacy Policy
The Social Hive
Last Updated February 2026
1. Introduction
The Social Hive is committed to protecting your privacy and handling your personal data transparently and securely.
This policy explains how we collect, use and store your information in accordance with UK GDPR and the Data Protection Act 2018.
2. Information We Collect
We may collect:
-
Name
-
Email address
-
Business name
-
Phone number (if provided)
-
Website and social media links
-
Information submitted via enquiry forms
-
Client account login details (for service delivery purposes only)
3. How We Use Your Information
Your data is used to:
-
Respond to enquiries
-
Provide agreed services
-
Manage client relationships
-
Process payments
-
Improve website performance
-
Send relevant communications
We will never sell or share your data for marketing purposes.
4. Legal Basis for Processing
We process your data based on:
-
Consent (when you submit an enquiry form)
-
Contract (when you engage our services)
-
Legitimate interest (business operations and communication)
5. Data Storage & Security
Your information is stored securely using reputable third-party platforms such as:
-
Wix
-
Email providers
-
Payment processors
-
Project management tools
Reasonable technical and organisational measures are taken to protect your data.
6. Data Retention
We retain personal data only for as long as necessary to:
-
Deliver services
-
Meet legal obligations
-
Maintain business records
You may request deletion of your data at any time.
7. Your Rights
Under UK GDPR, you have the right to:
-
Access your personal data
-
Correct inaccurate data
-
Request deletion
-
Withdraw consent
-
Lodge a complaint with the ICO (Information Commissioner’s Office)
8. Cookies
This website may use cookies to:
-
Analyse website traffic
-
Improve user experience
You can control cookies via your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Contact
If you have any questions regarding this Privacy Policy, please contact:
The Social Hive